Privacy Policy
How we collect, use and protect your information when you travel with us.
Effective date: 1 January 2026 · Last updated: 1 January 2026
Reego Tours ("Reego Tours," "we," "us," or "our") is a Skardu-based travel agency offering tour packages, car rentals and hotel bookings across Gilgit Baltistan, including Skardu, Hunza, Gilgit, Diamer, Astore, Kharmang and Deosai. This policy explains what personal information we collect when you visit reegotours.com, request a quote, or book a trip with us, and what choices you have over that information.
By using our website or booking a tour with us, you agree to the collection and use of information as described here.
1. Information we collect
Information you give us
Name, date of birth, passport or CNIC number, nationality, phone number, email address, and emergency contact — collected when you request a quote, book a tour, hotel stay or car rental, or message us on WhatsApp, Facebook, Instagram or by email.
Payment information
Billing details and payment confirmation when you pay for a booking by bank transfer, card, or mobile wallet. Card details themselves are handled by our payment provider, not stored on our servers.
Information collected automatically
IP address, browser type, pages viewed, and approximate location when you browse reegotours.com, collected through standard website analytics.
Information from partners
Hotels, local drivers, guides and other ground operators we work with may share booking confirmations relevant to your trip.
2. How we use your information
We use your information to:
- Arrange and confirm tours, hotel stays, and car rentals across Gilgit Baltistan
- Communicate booking confirmations, itinerary changes, and trip updates
- Respond to enquiries and provide 24/7 travel assistance
- Process payments and refunds
- Send offers or newsletters, only if you've subscribed
- Improve our website and services
- Meet legal, safety and tax obligations
3. Sharing your information
We share your information only where it's needed to deliver your trip: with the hotels, drivers, and guides handling your booking, with our payment provider to process transactions, and with government or park authorities where a permit is required for areas such as Deosai National Park. We do not sell your personal information to advertisers or data brokers.
4. Cookies
Our website uses cookies to keep the site working smoothly and to understand how visitors use it. You can disable cookies in your browser settings, though some features may not work as intended.
5. Data retention
We keep booking information for as long as needed to deliver your trip and meet our legal and tax obligations, and delete it when it's no longer needed. You can ask us to remove your contact details from our marketing list at any time.
6. Your choices
You can ask us what information we hold about you, ask us to correct it, or ask us to delete it, subject to what we're required to keep for legal reasons. You can unsubscribe from marketing emails at any time using the link in those emails, or by contacting us directly.
7. Security
We take reasonable steps to protect your information, including restricting access to booking and payment records to staff who need it. No method of transmission over the internet is completely secure, so we can't guarantee absolute security.
8. Children
Our services are intended for adults booking travel. Where children are included in a family booking, their information is provided by the accompanying adult and used only for that booking.
9. Changes to this policy
We may update this policy from time to time. Any changes will be posted on this page with an updated effective date.
10. Contact us
Questions about this policy or your information can be sent to:
Reego Tours
Near Agha Hadi Chowk, Skardu, Gilgit Baltistan, Pakistan
Email: reegotour@gmail.com
Phone: +92 311 6997111